Support — we are happy to help
Welcome to the Invoice Office help desk
How can we make things easier?
General38
- Set up two-factor authentication
- How do I reset my password?
- Can I reset my entire account and data?
- How the Invoice Office timesheet works
- How to delete your Invoice Office account
- Why is my logo not showing on the PDF?
- How to delete a document design template
31 more articlesShow fewer
- Document title vs document name
- How to change the document PDF name
- How to add your own units
- Reorder the columns on your document
- Set the number of decimal places per unit
- How to manage your stocks
- How to create composite (bundled) products in Invoice Office
- Show the delivery date on your documents
- How to use the product group function
- How to use a picklist feature
- How to create and manage your users
- How to create a price list
- Why do my documents say Draft/concept?
- How to use document terms
- How do free and paid accounts work?
- Configure Gmail / Google Workspace for email
- Configure Outlook / Office 365 for email
- Print PDF is not shown?
- Export your data
- Manage user roles and permissions
- Use the finance dashboard
- Create and manage projects
- Track a project budget
- Configure a custom SMTP email server
- Use the email template editor
- Set up your company details
- Manage mailing lists
- Use barcode scanning
- Use automations
- Use the activity log and audit trail
- Use workflow statuses
Account & Billing2
Account & Users4
Documents18
Invoices5
Document Design14
- Create and manage your document design templates
- Use a document design in your invoice
- Choose a design template per customer
- How to customize the document layout
- Add or delete document data
- How to add a background image to your invoice design
- Upload logo
7 more articlesShow fewer
- Set footers and signature
- How to attach general terms and conditions to your quotes and invoices
- How to change the label name
- Increase the document table line height
- How to show the delivery address next to the invoice address in your document design
- How to change fonts in your document and email templates
- How to enable the shipping address on a document in Invoice Office
Billing16
- How can I change the VAT?
- How to create a VAT code
- How to change a VAT rate
- How to set up the VAT reverse charge
- How to set up US sales tax
- How can I apply a discount to my invoice?
- How can I mail multiple e-mail addresses on a document?
9 more articlesShow fewer
- How does the read and receive confirmation work, and how do I set it up?
- How does the viewer status icon work with sent emails?
- Set up a recurring invoice
- Set up payment terms
- Use the VAT dashboard and prepare a VAT return
- Manage multiple currencies
- Import and reconcile bank statements
- Use direct debit
- Add your bank account details to invoices
Customer Management9
System Integrations9
- Integrating your Salesforce account
- Integrate your PayPal payment link with Invoice Office
- Integrate your Mollie payment link with Invoice Office
- Integrate your Hubspot account
- Integrate your Bol.com account with Invoice Office
- Integrate your Jira account
- Integrate your WooCommerce account
2 more articlesShow fewer
Featured articles
Popular articles
Newest articles
- How to customise workflow status names and colours in Invoice Office
- How to cancel the auto-renewal of your Invoice Office licence
- How to change the default sort order for lists in Invoice Office
- How to change fonts in your document and email templates
- How to change a user's login email address in Invoice Office
Recently updated
- How to add a background image to your invoice design
- How to attach general terms and conditions to your quotes and invoices
- How to create composite (bundled) products in Invoice Office
- How to customise workflow status names and colours in Invoice Office
- How to use manual invoice numbers in Invoice Office
More than 40,000+ satisfied entrepreneurs
Read the reviewsEvery plan
Included in all packages
- Invoices, quotes and all other documents
- Reporting and charts
- Customers and product management
- Online accounting
- Multi-language support
- Time registration and project management
- Customer support
- Available for mobile and tablet
- 99.9% availability and 24/7 monitoring
- 128-bit data security
- Data import and export
- Automatic backups
Less administration, more sales and business growth
Still stuck? We are happy to look at your account with you.